Cancellation and refund terms
1. Before work starts
If the customer pays but cancels before technical work starts, a refund may be requested, less any lawful non-refundable payment-provider fees.
2. After work starts
Because the service is digital and personalized, completed time and delivered configuration are generally not refundable except where required by law, for duplicate or mistaken payment, or when ANMAelectric cannot deliver the agreed service.
3. Scope mismatch
If the selected package is insufficient, the additional scope is agreed before extra work begins. The customer may decline the additional work.
4. How to request a refund
Email anma.electric@gmail.com with payment email, date, amount, package and payment or order identifier. Requests are normally reviewed within 3–5 business days.